TERMS OF SERVICE
Effective Date: June 4, 2026
Last Updated: June 4, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Viraloo ("Company," "we," "us," or "our"), the operator of License Vault at licensemanager.viraloo.org (the "Service"). By creating an account or using the Service in any manner, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference.
If you are entering into these Terms on behalf of a company or legal entity, you represent that you have authority to bind that entity. If you do not have such authority, or if you do not agree to these Terms, you may not use the Service.
1. DESCRIPTION OF SERVICE
License Vault is a cloud-based software license management platform that enables individuals and teams to securely store, organize, monitor, and share software license keys, credentials, and related metadata. Features include license expiry tracking, team access controls, download management, and billing integration.
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice, and will not be liable to you for any such modification, suspension, or discontinuation.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 Eligibility
You must be at least 16 years of age to use the Service. By using the Service, you represent that you meet this requirement and that all information you provide is accurate, current, and complete.
2.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You agree to: (a) use a strong, unique password; (b) not share your credentials with any third party; and (c) notify us immediately at support@viraloo.org if you suspect unauthorized access. We will not be liable for any loss arising from your failure to maintain account security.
2.3 Accuracy of Information
You agree to provide accurate registration information and to keep it current. Providing false or misleading information is grounds for immediate account termination.
3. SUBSCRIPTION PLANS AND PAYMENT
3.1 Plans
The Service is offered under various subscription tiers, including a free tier with limited features and paid tiers with expanded capabilities. Current pricing and feature limits are described at licensemanager.viraloo.org/#pricing.
3.2 Billing
Paid subscriptions are billed in advance on a monthly or annual basis as selected at purchase. All fees are stated in US Dollars and are exclusive of applicable taxes.
3.3 Payment Processing
Payments are processed by Stripe, Inc. By providing payment information, you authorize us (through Stripe) to charge your payment method for all fees incurred. You represent that your payment information is accurate and that you are authorized to use the payment method provided.
3.4 Free Trial
Where a free trial is offered, it will be clearly stated at signup. Your payment method may be charged automatically at the trial's conclusion unless you cancel before it ends.
3.5 Renewal and Cancellation
Subscriptions renew automatically at the end of each billing period. You may cancel at any time from your Billing settings. Cancellation takes effect at the end of the current paid period and you retain access to paid features until then. We do not provide refunds for partial billing periods except as required by applicable law.
3.6 Price Changes
We reserve the right to change pricing at any time. We will provide at least 30 days' advance notice of any price increase to existing subscribers. Continued use after the effective date constitutes acceptance of the new pricing.
3.7 Taxes
You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities in connection with your use of the Service. We may collect and remit taxes where required by law.
4. ACCEPTABLE USE
4.1 Permitted Uses
You may use the Service solely for lawful purposes and in accordance with these Terms to store and manage software licenses that you own, are licensed to use, or are otherwise authorized to manage.
4.2 Prohibited Conduct
You agree not to:
(a) Use the Service to store, transmit, or facilitate access to stolen, fraudulent, or unauthorized software licenses or credentials;
(b) Attempt to gain unauthorized access to any account, system, or network connected to the Service;
(c) Infringe any third party's intellectual property rights, including uploading data you do not have the right to share;
(d) Use automated scripts, bots, or scrapers to access the Service without our prior written consent;
(e) Reverse engineer, decompile, or attempt to derive the source code of the Service;
(f) Circumvent, disable, or interfere with security features of the Service, including access controls or usage limits;
(g) Upload viruses, malware, or any code designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment;
(h) Use the Service in any manner that could disable, damage, or impair our servers or networks;
(i) Use the Service to harass, abuse, threaten, or harm any person.
Violation of this section may result in immediate account termination and referral to law enforcement where applicable.
5. INTELLECTUAL PROPERTY
5.1 Our Intellectual Property
The Service, including all software, code, designs, logos, text, and graphics, is the exclusive property of Viraloo and its licensors and is protected by copyright, trademark, patent, and other intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you.
5.2 Your Content
You retain all ownership rights to the data you submit to the Service ("Your Content"), including license keys, credentials, and notes. By submitting Your Content, you grant us a limited, non-exclusive, royalty-free license to store, process, and display Your Content solely to provide the Service to you.
You represent and warrant that: (a) you own or have the right to submit Your Content; and (b) Your Content does not violate any applicable law or third-party rights.
5.3 Feedback
If you provide us with feedback or suggestions regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and incorporate such feedback into the Service without any obligation to you.
6. PRIVACY
Our collection and use of personal information is governed by our Privacy Policy, available at licensemanager.viraloo.org/legal/privacy-policy, incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described therein.
7. TEAM ACCOUNTS AND MULTI-USER ACCESS
7.1 Account Owner Responsibility
If you grant access to team members or viewers, you are solely responsible for: (a) ensuring such individuals comply with these Terms; (b) setting appropriate permission levels; and (c) all actions taken by users you authorize.
7.2 Viewer Access
The Service allows owners and managers to share specific licenses with designated viewers and control which fields are visible to each viewer. You are responsible for ensuring you have authority to share any license or credential with your team members.
8. DISCLAIMERS
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE SERVICE.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY ERRORS WILL BE CORRECTED; OR (D) THE SERVICE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIRALOO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES - INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL - ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Viraloo and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) Your Content; or (d) your violation of any applicable law or third-party rights.
11. TERMINATION
11.1 By You
You may close your account at any time through Account Settings. Your data will be deleted in accordance with our Privacy Policy.
11.2 By Us
We may suspend or terminate your account at any time, with or without cause, including for: (a) violation of these Terms; (b) non-payment of fees; (c) suspected fraudulent or illegal activity; or (d) extended inactivity. We will provide reasonable notice prior to termination except where immediate action is required to protect the Service or other users.
11.3 Effect of Termination
Upon termination: (a) all licenses granted to you terminate immediately; (b) you must cease all use of the Service; and (c) we may delete Your Content. Sections 5, 8, 9, 10, 12, and 13 survive termination.
12. DISPUTE RESOLUTION
12.1 Informal Resolution
Before filing a formal dispute, you agree to contact us at legal@viraloo.org and attempt to resolve the issue informally. We will attempt resolution within 30 days of receiving notice.
12.2 Governing Law
These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law provisions.
12.3 Binding Arbitration (US Users)
For users in the United States, any unresolved dispute shall be submitted to binding arbitration administered by a recognized arbitration body. Arbitration shall be conducted in English, and each party bears its own costs. The arbitrator's decision shall be final and binding. You waive any right to bring disputes as a class action.
12.4 Exceptions
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration.
13. GENERAL PROVISIONS
Entire Agreement: These Terms, together with the Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Viraloo regarding the Service.
Severability: If any provision is found invalid or unenforceable, the remaining provisions remain in full force.
Waiver: Our failure to enforce any provision shall not constitute a waiver of our right to enforce it in the future.
Assignment: You may not assign or transfer your rights or obligations without our prior written consent. We may freely assign these Terms.
Notices: We may deliver notices by email to the address on your account or by posting on the Service. Notices to us must be sent to legal@viraloo.org.
Force Majeure: We shall not be liable for failure or delay due to causes beyond our reasonable control, including acts of God, war, terrorism, pandemics, government action, or internet disruptions.
14. CHANGES TO THESE TERMS
We reserve the right to modify these Terms at any time. When we make material changes, we will provide at least 14 days' advance notice by email and/or prominent notice on the Service. Continued use after the effective date constitutes acceptance of the revised Terms.
15. CONTACT INFORMATION
If you have questions about these Terms, please contact us:
Viraloo - License Vault
Email: legal@viraloo.org
Support: licensemanager.viraloo.org/contact